Delivery Information

COVID-19 IMPACT: At present, the likely delay to orders is: 10 days.
There is, however, no guarantee on this whatsoever and this varies per product.

Despite primarily servicing the Isle of Wight, we also deliver both nationwide and internationally

UK Mainland (Yellow Zone)

Delivery Service ORDER VALUE UNDER £250 ex vat ORDER VALUE OVER £250 ex vat
Next Day Standard* £5.00 FREE
Next Day Before 9am £22.95 £22.95
Next Day Before 10am £17.95 £17.95
Next Day Before 12pm £12.95 £12.95
Saturday £12.95 £12.95

*please allow up to 3 days

Offshore & Remote (Red Zone)

LOCATION Delivery Cost
Scottish Highlands £12.95
Channel Islands £17.95
Scottish Islands £22.95
Alderney £32.95

Offshore & Remote (Green Zone)

Delivery Service Delivery Cost
Northern Ireland and Isle of Man, £12.95

Heavy Equipment

Delivery of machines, refrigeration and all flat-pack items will be made to the ground floor entrance to the building. It does not include negotiating lifts or stairs.

Customers are responsible for ensuring that products ordered will fit through doorways and into their premises as well as ensuring that the Carrier has sufficient access to complete the delivery. We cannot accept responsibility if it will not fit or if the carrier is unable to deliver. Any carriage charges caused by an aborted delivery are the customers responsibility and may incur an additional cost.

Delivery does not include unpacking or positioning or assembling items

Click here to ensure you’re prepared for the delivery of your heavy equipment.

Next Day Delivery Mainland UK (Yellow Zone)

Delivery is usually made the next working day if you order before 4pm Monday – Friday but please allow for 3 days.

Orders placed on Fridays before 4pm will usually be delivered Monday.

Orders placed on Saturdays or Sundays will usually be delivered Tuesday.

Next day delivery excludes weekends – please select premium service if you require a Saturday delivery.

Orders for large, heavy and fragile items may require extra time for delivery.


Premium Delivery Services Mainland UK (Yellow Zone)

You should order before 4pm to ensure your premium delivery arrives on time.

We cannot offer premium delivery options for remote areas, offshore and Northern Ireland.


Offshore & Remote (Red & Green Zones)

A supplimentary delivery cost for heavy equipment may apply.

We cannot offer premium delivery services for remote, offshore and Northern Ireland.


Extended Delivery

Please note, due to the nature of heavy equipment, we cannot guarantee delivery within the lead times quoted on the website. In most cases, it is advised to account for 2-3 days’ delay. Please contact us if you need to confirm lead times.


Unsigned for Deliveries

Please note, we require all orders to be signed for. The courier will be unable to leave your parcel in a safe place.


Warehouse Pick-up

Please note, we are unable to offer a pick-up service. Premier Catering Distributors do not operate a physical shopfront and, therefore, we only offer delivery services.

For destinations outside of Mainland UK, we offer our International Delivery service.

Upon checkout, please select the International Delivery option. There is a standard charge of £20.00 ex VAT and you may, within 24 hours of placing your order, receive an email detailing additional shipping costs.

If this is the case, your order will be dispatched as soon as your additional payment has been received.

Any additional delivery charges are dependent on your location, the quantity of goods and the weight of your order.

If you prefer, we can deliver to a Mainland UK address for you to arrange further shipping from.